Privacy Policy
Last Updated: January 15, 2025
1. Introduction
M2Square ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and applications.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
Personal Information
We collect information that identifies you as an individual, including:
- • Name and contact information (email, phone number, address)
- • Date of birth and government-issued ID numbers
- • Business information (company name, tax ID, registration documents)
- • Financial information (bank account details, transaction history)
- • Employment and professional information
Automatically Collected Information
- • Device information (IP address, browser type, operating system)
- • Usage data (pages visited, time spent, click patterns)
- • Cookies and similar tracking technologies
- • Location data (approximate location based on IP address)
3. How We Use Your Information
We use the information we collect for the following purposes:
- • To provide, maintain, and improve our services
- • To process transactions and send related information
- • To verify your identity and prevent fraud (KYC/AML compliance)
- • To send administrative information and service updates
- • To respond to inquiries and provide customer support
- • To comply with legal obligations and regulatory requirements
- • To detect, prevent, and address technical issues and security threats
- • To analyze usage patterns and improve user experience
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- • Service Providers: Third-party vendors who perform services on our behalf (payment processing, data analysis, customer service)
- • Business Partners: Partners involved in delivering our services (banking partners, payment networks)
- • Legal Requirements: When required by law, court order, or to comply with regulatory obligations
- • Business Transfers: In connection with a merger, acquisition, or sale of assets
- • With Your Consent: When you explicitly agree to share information
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- • Encryption of data in transit and at rest
- • Regular security assessments and penetration testing
- • Access controls and authentication mechanisms
- • Employee training on data protection and security
- • Incident response and breach notification procedures
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
- • Access: Request access to your personal information
- • Correction: Request correction of inaccurate information
- • Deletion: Request deletion of your personal information (subject to legal retention requirements)
- • Portability: Request transfer of your data in a structured format
- • Objection: Object to processing of your personal information
- • Withdrawal of Consent: Withdraw consent for data processing
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookie preferences through your browser settings, though disabling cookies may limit functionality.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses and adequacy decisions.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: